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Bit of a story .. 2007 XJ 4.2 LWB Sov.. - Page 8 - Readers' Cars - PistonHeads

Bit of a story .. 2007 XJ 4.2 LWB Sov.. - Page 8 - Readers' Cars - PistonHeads - The image displays a formal letter written to a customer named 'Mr Andy' from Jaguar Land Rover. The letter starts with the sender sending 'reasons for communication'. The body of the letter discusses an incident regarding a sales vehicle and the resolution process. It mentions that a review of the incident is currently underway and an update will be communicated soon. Additionally, the signature 'Dharmish Jagatiani' is included, indicating the author of the letter as a Customer Experience Advisor at the UK Customer Experience Centre. The letter also contains contact information for the writer, including an email address for 'Jaguar Land Rover customer inquiries'.
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