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Pistonheads - The image is a letter addressed to a Mr. Fitch from VOSA, an executive agency of the Department for Transport. The letter discusses engine cut out fuel injector failure and provides details on the investigation process. It ends with a note of thanks from the sender, Mr. John Firth. The letter mentions the car owner's rights to a positive resolution and offers reassurance about the possibility of errors at the Vor Group customer service center. There are logos and contact information provided by VOSA at the bottom of the letter.
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